Christina Mirando
Christina Mirando
JUST invests in low-income, hard-working entrepreneurs to create a more financially resilient America. In order to scale, JUST believes the lending process needs to be modernized through a mobile-first solution. I worked as the project's User Experience & Visual Designer in collaboration with FinTech Product Manager. We conducted user research, synthesized our findings, and built a clickable prototype.
When interviewing users, we uncovered their biggest need was to be able to check their loan balance. The above user flow maps the ideal "happy path," where users can check their loan balance and subsequently apply for a new loan.